Operator credits and offline payments

Not every payment arrives through a gateway. Some customers pay by bank transfer, some in cash, some get a goodwill credit after a support case. The credit tool on the tenant list lets you record all of that, and keeps the books straight while doing so.

What you can do

• Add or remove wallet balance for any tenant from the Tenants page.
• Mark a credit as real money to record a cash or bank-transfer payment, or leave it unmarked for a goodwill adjustment.
• Record a refund you made outside the gateway as a removal of balance.
• Put a tenant on a plan by hand, with an expiry date, for deals that never touch a gateway.

How it works

The add-on keeps two journals. The payments journal is cash: every gateway charge and every credit marked as real money goes there and counts as revenue. The wallet ledger is the tenant's statement: deposits, charges and adjustments, each with the balance after it. A goodwill credit appears on the statement but not in revenue, so your dashboard figures stay honest. Manually assigned plans use the built-in manual gateway, renew only when you extend them and send the same lifecycle emails as paid ones.

Included in every FS Poster SaaS licence: Starter, Ultimate and Infinity.